Job Description

A. Operations Management

Oversee day-to-day restaurant operations (opening to closing). Ensure smooth service flow: seating, order-taking, food delivery & billing. Maintain outlet cleanliness, ambience, lighting, music & table setup. Handle customer queries, complaints and feedback professionally. Monitor food quality, portioning, and presentation as per standards.

B. Staff Management

Schedule duty rosters for service & support staff. Conduct staff briefing, grooming checks and training. Monitor staff performance and discipline. Ensure compliance with HR, admin and time-office policies.

C. Customer Service

Ensure warm greeting, attentive service and guest satisfaction. Build guest relations and maintain high repeat business. Handle VIP guests, group bookings, events & special requests.

D. Sales & Revenue

Achieve daily, weekly & monthly sales targets. Focus on upselling, promotions, combo offers & special menus. Monitor KOT/BOT accuracy to prevent billing errors.

E. Inventory & Cost Control

Check daily stock levels of food, beverages & consumables. Ensure proper storage, FIFO and wastage control. Raise purchase requisitions and monitor vendor deliveries. Control pilferage, breakage and over-portioning.

F. Hygiene & Compliance

Ensure FSSAI, fire safety and hygiene standards. Conduct daily cleaning checklists and temperature logs. Ensure staff follows grooming, uniform & hygiene rules.

G. Administration

Maintain daily sales reports (DSR), petty cash & expenses. Coordinate with kitchen, accounts, HR, marketing & top management. Assist in menu planning, pricing & marketing activities.
Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?40,000.00 per month

Benefits:

Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund
Experience:

TensorFlow: 5 years (Preferred)
Language:

MARATHI HINDI ENGLISH (Preferred)
Work Location: In person