Job Description

Key Duties and Responsibilities of a Restaurant Manager:

1. Staff Management

Recruit, train, and supervise staff (servers, cooks, hosts, etc.)

Create work schedules and manage staff shifts

Monitor staff performance and provide feedback

Resolve staff conflicts and enforce discipline if needed

2. Customer Service

Ensure high levels of customer satisfaction

Handle customer complaints professionally and promptly

Oversee the dining experience to maintain service quality

Build relationships with regular customers

3. Financial Management

Monitor restaurant's financial performance (sales, costs, profits)

Prepare budgets and forecast revenues

Manage payroll, inventory, and purchasing

Reduce waste and control food/beverage costs

4. Operations and Quality Control

Oversee food preparation and presentation

Ensure compliance with health, safety, and hygiene standards

Inspect dining area and kitchen regularly for cleanliness

Coordinate with chefs and kitchen staff for efficient service

5. Marketing and Promotion

Develop promotional campaigns and seasonal offers

Work with social media, online platforms, and traditional advertising

Maintain a positive reputation through reviews and customer feedback

6. Inventory and Supplies

Monitor stock levels and order supplies as needed

Manage vendor relationships and negotiate prices

Track usage and minimize overstock or shortages

7. Compliance and Record-Keeping

Ensure compliance with all local, state, and federal regulations

Maintain records of sales, expenses, payroll, and inventory

Obtain and renew licenses and permits as required

8. Strategic Planning

Set goals for staff and overall restaurant performance

Analyze business trends and customer preferences

Innovate with menu offerings or service style based on market demand

Job Types: Full-time, Permanent, Fresher

Pay: ?20,000.00 - ?28,000.00 per month

Schedule:

Day shift Morning shift Rotational shift
Supplemental Pay:

Commission pay Overtime pay Performance bonus Quarterly bonus Yearly bonus
Ability to commute/relocate:

Malappuram, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:

total work: 2 years (Preferred)
Work Location: In person