Job Description

Job Title:

Restaurant Host / Hostess

Location:

Artjuna GOA (All Outlets)

Department:

Front of House / Guest Relations

Reports To:

Restaurant Manager / Duty Manager

About Artjuna

Artjuna is more than a cafe -- it's a vibrant lifestyle destination built on art, community, wellness, and soulful food. Rooted in Goa, Artjuna welcomes guests from around the world with a warm smile and an open heart. Our brand motto -- "Start your day with a smile" and "Come as you are" -- is the essence of how we connect with people every day.

Position Overview

The

Host / Hostess

is the first face of Artjuna that guests encounter. This role requires a friendly, confident, and well-presented individual who can make every guest feel instantly welcome, comfortable, and valued.

As a brand ambassador, the Host/Hostess ensures that each guest experience begins and ends with genuine warmth, hospitality, and attention to detail -- setting the tone for the Artjuna experience.

Key ResponsibilitiesGuest Reception & Seating

Warmly welcome all guests entering the cafe/restaurant with a genuine smile. Manage guest seating, waitlists, and reservations with professionalism and efficiency. Maintain awareness of table availability and coordinate with the service team to optimize flow. Escort guests to their tables and provide menus or assist with initial information.

Brand Representation

Reflect the Artjuna brand personality -- warm, approachable, creative, and confident. Maintain grooming, posture, and communication standards that align with Artjuna's aesthetic and ethos. Act as a "vibe curator" -- helping guests feel relaxed, cared for, and connected to the cafe's energy.

Communication & Coordination

Coordinate with the service, kitchen, and bar teams for smooth guest management. Handle guest inquiries about menus, events, or specials. Update the Reservation Sheet and communicate key guest preferences or feedback to managers. Assist in collecting guest feedback or comments.

Operational Support

Assist with cafe displays, merchandising counters, or event setups when needed. Maintain cleanliness and order in the entrance, waiting, and host desk areas. Manage takeaway orders, phone calls, and basic POS functions if required. Support during events, workshops, or special evenings at the cafe.

Qualities & Personality

Naturally hospitable, warm, and respectful to all guests and team members. Excellent communication skills -- articulate, attentive, and confident. Strong sense of presentation and grooming. Creative and adaptable -- enjoys connecting with diverse people. Calm under pressure and solution-oriented.

Requirements

Minimum 1-2 years of experience as a host/hostess, front desk, or guest relations role in F&B or hospitality. Fluent in English (knowledge of Hindi and Konkani preferred). Flexible to work morning and evening shifts, weekends, and holidays. Good understanding of restaurant operations and guest handling.

Artjuna Work Culture

At Artjuna, every team member is part of a creative family. We believe in hospitality that feels human -- where warmth, kindness, and attention create memorable experiences.

Our Host/Hostess team embodies the heart of the brand -- helping every guest "come as they are" and leave with a smile.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Provident Fund
Work Location: In person