Job Description

Job Summary:

We are looking for a warm, well-groomed, and customer-oriented

Restaurant Hostess

with working knowledge of

IDS software

. You will be the face of the restaurant, managing guest reservations, seating arrangements, and providing a welcoming dining experience, while also efficiently handling table reservations and guest preferences through IDS.

Key Responsibilities:

Greet guests warmly as they arrive and escort them to their tables. Manage reservations and table assignments using

IDS F&B or Reservation Module

. Maintain an accurate waitlist and communicate wait times effectively. Coordinate with restaurant staff to ensure efficient table turnover and optimal seating. Maintain a clean and organized hostess station and front-of-house area. Handle special requests, dietary needs, and VIP guest preferences. Communicate effectively with the service and kitchen teams regarding guest flow. Assist in recording and reporting guest feedback or complaints. Provide menu knowledge when needed and offer basic assistance in upselling. Ensure all guest interactions are professional, courteous, and aligned with brand standards.

Qualifications & Skills:

1-3 years of experience as a Hostess in a hotel or fine dining restaurant.

Proficiency in IDS software

is mandatory (F&B/reservations module). Excellent communication and interpersonal skills. Pleasant personality with professional grooming. Strong organizational skills and attention to detail. Ability to remain calm under pressure and handle guest situations gracefully. Flexible to work in shifts, weekends, and holidays.
Job Type: Full-time

Pay: ?15,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Food provided
Schedule:

Morning shift Rotational shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person