Job Description

Job Summary:

The Restaurant Hostess is the first point of contact for guests and plays a key role in creating a welcoming dining experience. She greets guests, manages reservations, organizes seating arrangements, and ensures excellent guest service from arrival to departure.

Key Responsibilities:

Warmly greet guests as they arrive and thank them as they leave. Manage reservations, waitlists, and walk-in guests efficiently. Escort guests to their tables, present menus, and introduce their server. Coordinate table rotation and monitor dining room flow to optimize seating. Handle guest inquiries and complaints courteously and professionally. Maintain the cleanliness and presentation of the reception and waiting areas. Communicate with servers and kitchen staff to ensure timely table readiness. Maintain accurate reservation and guest records as required. Assist with phone calls, take reservations, and answer questions about the restaurant and menu. Support special events, promotions, or private dining arrangements as needed.

Required Skills & Qualifications:

High school diploma or equivalent; hospitality training is an advantage. 2 - 3 Years experience as a hostess or front-of-house staff in a restaurant or hotel preferred. Excellent verbal communication and interpersonal skills. Well-groomed appearance with a friendly and welcoming attitude. Ability to work in a fast-paced environment and handle busy seating periods. Basic knowledge of reservation systems is an advantage. Flexibility to work shifts, weekends, and holidays.
Job Type: Full-time

Pay: ?22,000.00 - ?30,000.00 per month

Benefits:

Food provided * Provident Fund