Job Description

: We are seeking a friendly and organized Restaurant Hostess to join our team. The ideal candidate will be the first point of contact for our guests, ensuring they have a warm and welcoming experience from the moment they enter our restaurant.

Roles and Responsibilities

:

Greet Guests: Welcome guests as they arrive, with a warm and friendly demeanour. Manage Reservations: Handle bookings over the phone, online, and in person, ensuring accurate and efficient reservation management. Seating Guests: Escort guests to their tables, providing menus and informing them of their server's name. Wait Time Management: Provide accurate wait times to guests who do not have reservations and manage the waiting list. Customer Service: Address guest inquiries and concerns promptly and professionally, ensuring a positive dining experience. Maintain Cleanliness: Ensure the front-of-house area is always clean and presentable. Assist with Opening/Closing: Help with the opening and closing procedures of the restaurant. Menu Knowledge: Be familiar with the menu to answer any questions guests may have and to assist with recommendations. Coordinate with Staff: Work closely with servers and kitchen staff to ensure smooth operations and guest satisfaction. Special Requests: Handle special requests and accommodate large parties or VIP guests with personalized service.

Qualifications

:

o Excellent communication and interpersonal skills.

o Strong organizational abilities and attention to detail.

o Ability to work in a fast-paced environment.

o Previous experience in a similar role or in the hospitality industry is a plus.

o Positive attitude and a passion for providing exceptional customer service.

Job Type: Full-time

Pay: ₹150,000.00 - ?250,000.00 per year

Benefits:

Paid sick time Provident Fund
Schedule:

Day shift
Supplemental Pay:

Overtime pay Yearly bonus
Education:

Diploma (Preferred)
Experience:

total work: 1 year (Preferred)
Willingness to travel:

25% (Preferred)
Work Location: In person