1. JOB DETAILS:
Position Title:
Reports to:
Department:
Division:
Job Code:
Prepared / Revised on:
Guest Delight Manager District Manager Operation
Operation Restaurants
2. JOB PURPOSE:
To plan and carry out operations of the Restaurant, Maintain smooth functioning of the Restaurant with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans
3. JOB DIMENSIONS:
Financial Data & Number of Staff Supervised:
Operating Budget / Revenues...
Direct Reports: Total:
30 Team Members + Shift Managers
4. KEY ACCOUNTABILITIES:
Description
Performance Indicators
Production Planning & Ware housing
? Overseeing overall Procurement activities, implementing
effective techniques to bring efficiency in operations, improve quality standards & achieve maximum cost savings.
? Handling Restaurant operations ensuring optimum inventory levels to achieve maximum cost savings without hampering the production & distribution process.
? Zerostockoutsituations
? Feedbackfromoperationsteam ? Yieldreport
? Internal&externalAudits
? CommissaryScorecard
? InventoryHolding
Supply Chain Management
? Sustaining the existing network & managing the supply chain for
items, ensuring timely distribution of the merchandise to the
Restaurant.
? Monitoring availability of stock, making appropriate arrangementsto ensure on time deliveries;
? Managing logistics operations, involving and coordinating withvarious & other external agencies to achieve seamless & cost- effective transport solutions.
? Nostockout
? Qtrlyfeedbackfromoperationsteam ? Budgetcontrolsasperactualbudgets ? Internal&ExternalAudits
Quality Assurance
? To insure the quality parameters to be followed during the
operations.
? Customer(Internal/external) Satisfaction
? CommissaryScorecard
? Meetingallinternalauditrequirements.
Operations & Management
? Identifying areas of obstruction/breakdowns and taking steps to
rectify the equipments through application of trouble shooting
tools.
? Coordinating and planning the logistic need for the region andother regional commissaries.
? Ensuring optimum utilization of manpower and machinery towardsthe output.
? Ensuring good manufacturing practices are being followed andensuring strict adherence to quality standards lay down by Domino's Pizza International Limited.
? Internal&ExternalAudits
? Businesspartnerfeedbacks.
? KRAachievementsandtracking.
5. JOB CONTEXT:
Manage Store cost with flawless execution of operations with excellent customer service standards and building sales by implementing market strategy & promotional schemes effectively
6. COMMUNICATIONS & WORKING RELATIONSHIPS:
Internal:
? All Restaurant Support Departments including commissary ? Middle level Management
External:
? Business partners
? All Utility Vendors
7. QUALIFICATIONS, EXPERIENCE, & SKILLS:
? Qualification - Hotel management or Food Tech
? Experience - 5-6 years' experience specialised in field of retail / services industry with exposure to supply chain operations also for a period of Min 1 to 2 years
Call us at 9220264109
Job Types: Full-time, Permanent
Pay: ₹22,739.26 - ₹35,599.93 per month
Benefits:
Flexible schedule
Health insurance
Leave encashment
Life insurance
Provident Fund
Work Location: In person
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