Job Description

Job Summary:

The Restaurant Cashier is responsible for

managing customer transactions in a friendly and efficient manner. This role involves greeting customers, processing payments, handling cash, credit cards, or other payment methods, and ensuring the accuracy of transactions.

The Cashier plays an important role in providing excellent customer service, ensuring a smooth and pleasant dining experience for guests.

Key Responsibilities:

1. Customer Service:

o Greet customers as they arrive and assist them in processing their orders.

o Answer questions regarding menu items, prices, and promotions.

o Handle customer concerns or complaints in a professional and courteous manner, ensuring customer satisfaction.

2. Transaction Processing:

o Accurately process customer orders and payments, including cash, credit, or debit card transactions.

o Issue receipts, refunds, and change as necessary.

o Maintain an accurate cash drawer, ensuring all transactions are recorded properly.

3. Cash Handling & Reporting:

o Count money in the cash register at the beginning and end of shifts to ensure amounts are correct.

o Balance cash drawer and prepare cash deposits, ensuring that all financial transactions are accurately recorded and reported.

4. Order Management:

o Ensure that orders are processed in a timely manner and that food or beverages are delivered to customers in accordance with restaurant procedures.

o Communicate effectively with the kitchen and service team to ensure a seamless dining experience for guests.

5. POS System Operation:

o Operate the restaurant's Point of Sale (POS) system to input orders, process payments, and issue receipts.

o Troubleshoot POS system issues as they arise and report technical problems to management.

6. Maintain Cleanliness & Organization:

o Keep the cashier station clean, organized, and well-stocked with necessary supplies (e.g., receipt paper, pens, etc.).

o Ensure the front-of-house area is neat, tidy, and welcoming for customers.

7. Teamwork & Collaboration:

o Work closely with waitstaff, kitchen staff, and management to ensure smooth service flow and high guest satisfaction.

o Assist other staff members during busy times, such as running orders to tables or helping with general tasks.

8. Promotions & Upselling:

o Inform customers of daily specials, promotions, and new menu items.

o Upsell and suggest additional items to enhance customer experience and increase sales.

Job Type: Full-time

Pay: ?20,000.00 - ?24,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus
Work Location: In person