Job Description

Job Summary:

We are a leading branded restaurant in Delhi NCR, looking for a skilled

Restaurant Captain

to join our team at our Sector 104 Noida location. The ideal candidate will have experience in fine dining service, strong leadership skills, and a customer-focused approach to ensure an exceptional dining experience for our guests.

Responsibilities:

Guest Service

: Greet and welcome guests, provide menu recommendations, and ensure a memorable dining experience.

Table Management

: Oversee the seating arrangement, ensure efficient table turnover, and manage guest reservations.

Supervising Service

: Supervise wait staff, ensuring excellent service, prompt attention to guest needs, and proper table setting.

Order Taking

: Accurately take orders and relay them to the kitchen staff, ensuring timely and correct delivery.

Quality Control

: Monitor food and beverage quality before serving to ensure it meets restaurant standards.

Team Coordination

: Coordinate with kitchen and bar staff to ensure smooth operations and timely service.

Training & Development

: Train and mentor junior wait staff, ensuring adherence to service standards and customer care protocols.

Customer Feedback

: Handle customer inquiries and resolve complaints promptly and professionally.

Cash Handling

: Handle cash, process payments, and maintain accurate records of transactions.

Health & Safety

: Ensure adherence to health and safety standards, including cleanliness and hygiene in the dining area.

Required Experience, Skills, and Qualifications:

Experience

: 1 - 4 years of experience in a similar role in the restaurant or hospitality industry.

Skills

: Excellent communication, leadership, and interpersonal skills.

Personality

: Strong customer service orientation, problem-solving abilities, and a professional attitude.

Education

: A degree or diploma in hotel management or related fields is preferred.
This position offers a fantastic opportunity for an experienced service leader to enhance guest experiences and contribute to the overall success of our restaurant.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?18,000.00 per month

Benefits:

Food provided Paid time off
Ability to commute/relocate:

Noida, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Work Location: In person