West Downs, The Heritage Resort, is a luxury heritage property in Ooty, offering exceptional dining and hospitality experiences. We are seeking an experienced and service-oriented Restaurant Captain to lead our F&B service team and ensure outstanding guest satisfaction.
Key Responsibilities:
Greet, seat, and attend to guests with warmth and professionalism.
Supervise and coordinate restaurant service staff during shifts.
Ensure timely order taking and service in coordination with kitchen and bar.
Monitor table setup, cleanliness, and service standards.
Train and guide team members on service skills and menu knowledge.
Handle guest feedback and resolve service issues promptly.
Promote daily specials and upsell menu items to enhance guest experience.
Requirements:
Diploma/Degree in Hotel Management or equivalent.
2+ years of experience in restaurant or F&B service, with supervisory exposure.
Strong communication, leadership, and guest-handling skills.
Good knowledge of food & beverage service standards.
Positive attitude and ability to work in a fast-paced environment.
Benefits:
Competitive salary and incentives.
Accommodation and meals provided.
Work in a prestigious heritage resort environment.
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Job Types: Full-time, Part-time, Fresher
Pay: ?11,702.73 - ?19,699.21 per month
Benefits:
Food provided
Provident Fund
Work Location: In person
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