Job Description

Restaurant Captain for Fine & Dine Restaurant in Gachibowli Hyderabad.

Jd:

To oversee the smooth functioning of the restaurant operations by supervising Captains, Stewards, and service staff, ensuring high-quality guest service, maintaining standards, and supporting the Restaurant Manager in day-to-day operations.

Key Responsibilities:

1. Guest Service & Experience o Greet and interact with guests in a professional and courteous manner.

Ensure customer satisfaction by handling queries, complaints, and feedback efficiently. Monitor table service, order taking, and timely food & beverage delivery.
2. Team Supervision & Training

Supervise Captains, Stewards, and support staff during shifts. Allocate duties, monitor performance, and provide guidance on service standards. Train new team members on service etiquettes, menu knowledge, and SOPs.
3. Operational Excellence

Ensure restaurant is well-prepared for operations (mise-en-place, table setup, cleanliness). Maintain coordination between kitchen and service team for smooth order flow. Support the Restaurant Manager in managing daily operations.
4. Sales & Revenue Contribution

Promote upselling and suggestive selling techniques to maximize revenue. Monitor guest preferences and recommend menu items accordingly.
5. Compliance & Standards

Ensure adherence to hygiene, grooming, and safety standards. Maintain proper documentation for checklists, reports, and service logs.
Requirements:

Minimum 3-5 years of experience in a restaurant or hotel, with at least 1-2 years in a supervisory role. Strong knowledge of F&B service, restaurant operations, and guest handling. Excellent communication, leadership, and problem-solving skills. Ability to work in a fast-paced environment with flexible shifts. Diploma/Degree in Hotel Management or relevant field preferred.
Job Type: Full-time

Pay: ₹22,000.00 - ₹30,000.00 per month

Benefits:

Food provided
Application Question(s):

What is overall Experience as Restaurant Captain ? what is your salary, Notice Period and Expected Salary ? Are you comfortable for Gachibowli Hyderabad ?
Experience:

Hospitality management: 3 years (Preferred)
Work Location: In person