Job Description

The Restaurant Captain acts as the team leader on the restaurant floor, ensuring smooth day-to-day operations, excellent guest service, and coordination between service staff and the kitchen. The role demands strong leadership, attention to detail, and a passion for creating memorable dining experiences for guests.

Key Responsibilities:

Supervise and guide service staff, ensuring company service standards are met. Welcome and interact with guests, addressing their needs and resolving complaints promptly. Ensure table settings, cleanliness, and restaurant ambiance meet Chaupati's standards. Take and confirm reservations, manage seating arrangements, and coordinate with the host/hostess. Assist in taking orders and serving food and beverages during peak hours. Train and motivate team members, ensuring proper grooming, etiquette, and service knowledge. Monitor daily sales, assist in billing accuracy, and support cash/credit handling procedures. Coordinate with the kitchen team for smooth and timely service. Maintain stock levels of cutlery, crockery, linen, and other service items. Ensure compliance with hygiene, safety, and sanitation standards.

Qualifications & Skills:

Minimum 2-3 years of experience in F&B service, preferably as a Captain or Senior Steward. Strong leadership and communication skills. Customer-oriented with problem-solving abilities. Knowledge of food, beverages, and service etiquette. Ability to work under pressure in a fast-paced environment. Diploma/Degree in Hotel Management or equivalent preferred.

Compensation & Benefits:

Competitive salary as per industry standards. Meals and uniforms provided. Staff accommodation (if applicable). Opportunity to grow within Chaupati Pvt. Ltd.
Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?25,000.00 per month

Benefits:

Food provided Health insurance Provident Fund
Language:

English, Hindi (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Required)
Work Location: In person