Job Description

WE ARE HIRING Job designation:-Restaurant Captain Job location:-Nashik, Maharashtra Salary:-15,000-20,000 per month Experience:- Total experience:-3 years of relevant experience in a similar role within the hospitality industry. Minimum experience:- 1-2 years of experience in a leadership position within a restaurant setting. Education:-A high school diploma is typically required. Skillset:-

• Good communication skills
• Proficiency with MS Office
• Familiarity with POS systems and restaurant management software.

Only Females IMMEDIATE JOINERS REQUIRED FULL TIME Profile Introduction:
A Restaurant Captain, also known as a Head Waiter or Captain Waiter, is a key position in the hospitality industry. This individual is responsible for overseeing the smooth functioning of the restaurant floor, ensuring exceptional customer service, and coordinating the efforts of the front-of-house staff. The Restaurant Captain plays a pivotal role in enhancing the overall dining experience for guests. Requirements:

• Communication Skills:
• Excellent verbal communication skills.
• Ability to effectively communicate with guests, staff, and management.
• Leadership Abilities:
• Strong leadership skills with the ability to motivate and guide the front-of-house team.
• Experience in training and mentoring staff.
• Customer Focus:
• A customer-centric mindset with a dedication to providing outstanding service.
• Ability to handle customer concerns and ensure prompt resolution.
• Adaptability:
• Flexibility to work in a fast-paced environment.
• Ability to adapt to changing circumstances and make real-time decisions.

Responsibilities:

• Supervision:
• Oversee and coordinate the activities of the front-of-house staff.
• Assign tasks and responsibilities to ensure efficient operation.
• Customer Service:
• Ensure exceptional customer service and satisfaction.
• Handle guest inquiries, concerns, and special requests.
• Staff Training:
• Train new staff members on service standards, policies, and procedures.
• Provide ongoing training to enhance the skills of the service team.
• Order Management:
• Supervise the order-taking process and ensure accuracy in serving.
• Coordinate with kitchen staff to ensure timely and quality food service.
• Quality Control:
• Monitor and maintain cleanliness, hygiene, and presentation standards.
• Conduct regular inspections to ensure compliance with health and safety regulations.
• Problem Resolution:
• Address and resolve customer complaints or issues promptly and professionally.
• Collaborate with management to implement improvements based on feedback.
• Sales and Upselling:
• Encourage upselling and promotion of menu items to maximize revenue.
• Monitor inventory levels and report shortages or excesses to management.

Job Type: Full-time Salary: \xe2\x82\xb915,000.00 per month Schedule:

• Day shift

Work Location: In person Speak with the employer
+91 9096929239