Job Description

Key Responsibilities

Guest Service & Experience

Greet, seat, and interact with guests warmly while maintaining premium hospitality standards. Ensure every guest receives prompt, courteous, and personalized service. Handle special requests, complaints, and feedback professionally and efficiently. Maintain strong product knowledge of food, beverages, ingredients, and allergens.
Operations & Floor Management

Oversee the smooth functioning of assigned sections during service. Coordinate with the kitchen, bar, stewarding, and management teams for seamless operations. Monitor table turnover, pacing, and service flow to maintain efficiency. Ensure cleanliness, hygiene, mise-en-place, and table setup are always up to standard.
Team Supervision

Lead a team of waiters, runners, and hostesses in the section. Conduct briefings before shifts and ensure all staff are informed about specials, promotions, and important service points. Train, guide, and support team members to deliver consistent, high-quality service.
Sales & Upselling

Recommend food and beverage pairings confidently. Promote daily specials, signature dishes, and premium offerings. Enhance revenue through suggestive selling and strong menu command.
Compliance & Standards

Ensure adherence to company SOPs, hygiene standards, and safety protocols. Maintain accurate documentation where required (KOTs, bills, reports). Follow grooming standards and ensure the team does the same.
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Requirements:

Minimum 2-3 years of experience in a premium dining restaurant or 5-star hotel. Strong communication and leadership skills. Excellent knowledge of Indian cuisine and beverages is an added advantage. Ability to work under pressure while maintaining high service standards. Positive attitude, discipline, and passion for hospitality.
Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person