Job Description

Position: Restaurant Captain

Location:

Bandra West

Experience Required:

2-4 years (preferably in Italian or continental cuisine service)

Employment Type:

Full-time

Job Summary:

We are seeking an experienced and customer-focused

Restaurant Captain

to oversee dining operations and ensure a smooth guest experience at our Italian restaurant. The ideal candidate will have a passion for hospitality, knowledge of Italian cuisine and wines, and the ability to lead and coordinate the front-of-house team effectively.

Key Responsibilities:

Greet and seat guests in a warm and professional manner Supervise and coordinate the activities of the service staff Ensure smooth and efficient table service with attention to guest satisfaction Take orders and offer recommendations on Italian dishes and wines Coordinate with kitchen staff to ensure timely and accurate food delivery Handle guest complaints and resolve issues with a customer-first attitude Train and guide new staff members on service standards Maintain cleanliness and proper setup of dining areas Ensure compliance with hygiene, safety, and quality standards Upsell menu items and suggest wine pairings when appropriate

Requirements:

Proven experience as a Restaurant Captain or Senior Waiter in a fine dining or Italian restaurant Strong knowledge of Italian cuisine, beverages, and service etiquette Excellent communication and interpersonal skills Leadership and team management abilities Ability to work in a fast-paced environment and under pressure Flexibility to work evenings, weekends, and holidays

Preferred Qualifications:

Diploma or degree in Hotel Management or Hospitality (optional but preferred) Basic knowledge of POS systems and restaurant billing procedures Multilingual abilities (especially English and basic Italian terms) is a plus
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?40,000.00 per month

Benefits:

Food provided
Work Location: In person