Oversee and manage the front-of-house operations, ensuring a smooth dining experience.
Greet and seat guests, ensuring that all reservations are honored and that guests are comfortable.
Supervise and lead waitstaff, providing training and guidance on proper service techniques, etiquette, and restaurant policies.
Maintain a high standard of cleanliness and presentation in the dining area.
Address guest inquiries and resolve complaints or concerns in a professional and timely manner.
Monitor the performance of the service team and provide feedback to improve guest satisfaction.
Coordinate with the kitchen and bar staff to ensure timely and accurate delivery of orders.
Ensure that guests are properly attended to, and their dining experience is exceptional from start to finish.
Handle billing and payment transactions accurately and professionally.
Assist in managing staff schedules and handle any issues related to shift coordination.
Uphold the restaurant's policies and procedures and ensure compliance with health and safety regulations.
Requirements:
Proven experience in a restaurant leadership role as a captain (must).
Excellent communication and interpersonal skills, with a strong customer service orientation.
Strong leadership abilities and the ability to motivate and manage a team.
In-depth knowledge of restaurant operations and the hospitality industry.
Ability to multitask and thrive in a fast-paced environment.
A keen attention to detail and a passion for delivering high-quality service.
Fluent in English; knowledge of Malayalam or Hindi is an advantage.
Flexible to work evenings, weekends, and holidays.
Education:
A degree or diploma in Hospitality Management or equivalent experience is preferred.
If you're interested, chat with us on WhatsApp: 90483 99979
Please submit your updated CV.
About Us:
Lantern Grove Restaurant, located in Vazhuthacaud, Trivandrum, is known for its vibrant ambiance, exceptional cuisine, and commitment to serving high-quality dishes. We are looking for a dynamic and dedicated Restaurant Captain to join our team and provide exceptional service to our guests.
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?22,000.00 per month
Benefits:
Food provided
Schedule:
Day shift
Experience:
Total Work: 2 years (Preferred)
Hospitality: 1 year (Required)
Work Location: In person
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