Job Description

Guest service:

Greet guests, show them to their tables, take food and drink orders, ensure orders are entered correctly, and check in with guests throughout their meal to ensure satisfaction.

Staff supervision:

Train and supervise servers, busboys, and other dining room staff; assign tables and roles; and ensure the team is prepared and briefed on service, VIPs, and menu changes.

Operational management:

Coordinate with the kitchen to ensure timely food preparation and delivery; check the cleanliness and setup of tables, side stations, and the dining area; and manage inventory for supplies.

Problem resolution:

Address and promptly resolve guest complaints, issues, and special requests, acting as a troubleshooter for any problems that arise during service.

Quality control:

Ensure all products are served to the highest standard and that cleanliness and safety regulations are met.

Billing and closing:

Handle payments, process bills accurately, and prepare end-of-shift reports.
Job Type: Full-time

Pay: From ?25,000.00 per month

Benefits:

Food provided Health insurance Paid sick time Provident Fund
Work Location: In person