Job Description

: Restaurant Captain

Job Title: Restaurant Captain

Location: Bangalore

Department: Food & Beverage

Reports To: Restaurant Manager

Job Summary:

The Restaurant Captain will be responsible for supervising the dining area, ensuring excellent guest service, coordinating between kitchen and service staff, and maintaining cleanliness and quality service standards. The Captain plays a key role in delivering authentic South Indian hospitality and cuisine experience.

Key Responsibilities:

Greet and welcome guests with a warm and courteous approach. Ensure smooth and efficient service in the dining area. Take orders, suggest menu items (especially South Indian specialties), and answer guest queries about ingredients or cooking style. Coordinate with kitchen staff to ensure timely and accurate order delivery. Supervise and guide waiters and service staff on the floor. Ensure cleanliness and hygiene standards are maintained. Handle guest complaints promptly and professionally. Maintain daily sales and billing reports if required. Assist in table arrangements, reservation management, and ensuring a high turnover without compromising service. Monitor portion control and presentation to maintain authenticity and quality. Provide training and motivation to junior staff. Follow and enforce restaurant policies and procedures.
Qualifications:

Minimum 1-2 years of experience in a similar role, preferably in a South Indian or fine-dining restaurant. Strong knowledge of South Indian dishes, ingredients, and service etiquette. Good communication skills in English, Hindi or regional languages. Excellent leadership, coordination, and customer service skills. Basic computer knowledge.
Key Skills:

Guest handling Leadership and team coordination Multitasking Menu knowledge (especially South Indian cuisines like Dosa, Idli, Vada, Sambar varieties, etc.) Problem-solving Attention to detail Hygiene and safety standards
Working Hours: As per restaurant shifts (including weekends and holidays)

Salary: [As per experience and company policy]

Benefits: Meals, Uniform, Incentives, Leave Benefits

Job Type: Full-time

Pay: ?18,000.00 - ?30,000.00 per month

Benefits:

Food provided Paid sick time
Schedule:

Day shift Morning shift Night shift Rotational shift
Work Location: In person