The Restaurant Captain is the operational leader on the dining floor, ensuring flawless service, satisfied guests, and a motivated service team. This role is responsible not only for managing the guest experience but also for driving business through upselling, repeat patronage, and corporate client development.
Key Responsibilities:
Guest Experience & Handling.
Customer Feedback & Relationship Management.
Upselling & Business Development.
Staff Training & Leadership.
Operational Excellence.
Requirements:
Minimum 2-3 years experience as a Captain or senior server in a fine dining or luxury hospitality environment.
Strong leadership, training, and interpersonal skills.
Excellent communication skills in English (additional languages are an asset).
In-depth knowledge of food, wine, and fine dining service standards.
Proven ability to upsell and generate additional revenue.
Professional grooming, confident presence, and polished manners.
Flexibility to work evenings, weekends, and holidays.
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?20,000.00 per month
Work Location: In person
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