Job Description

- Project Coordinator for an NGO serving families having children with Neurodevelopmental disorders

Position Title:

Project Coordinator

Reporting To:

Management / Board

Location:

Resource Centre

Role Purpose

The Coordinator will act as the central point of contact at the Resource Centre. They will have to identify and meet needy families, coordinate screening activities, maintain case records, and ensure timely referrals to the right facilities and professionals. The role requires strong social skills, communication, and the ability to liaise between families, specialists, and community resources.

Key Responsibilities

1. Case Intake & Coordination

Serve as the first point of contact for families Weekly/Twice a week visits and meeting parents/authorities in schools, centers etc.

Collect background information and do documentation on arrival.

Schedule initial assessments with the Psychologist / Counsellor.

Maintain updated case files and ensure confidentiality.

2. Referral Management

Maintain an up-to-date

directory of referral facilities

(therapists, hospitals, schools, government schemes).

Guide families to appropriate services based on psychologist's screening results.

Track referrals and follow up on progress with families.

3. Networking & Partnerships

Build and maintain partnerships with hospitals, therapy centers, schools, NGOs, and government offices.

4. Training & Awareness Support

Maintain training schedules, materials, and attendance records.

Help coordinate awareness events for parents, teachers, and volunteers.

5. Administration & Reporting

Compile monthly and quarterly activity reports for the Board.

Maintain case outcomes and feedback.

Ensure compliance with policies, safeguarding, and confidentiality guidelines.

Qualifications & Skills

Essential:

Graduate degree in

Social Work, Psychology, Education, or related field

.

Minimum 2-3 years' experience in

case management, coordination, or social sector roles

Excellent communication and interpersonal skills.

Ability to manage records, databases, and basic office tools (Excel, Word).

Empathy, patience, and cultural sensitivity in working with families.

Desirable:

Knowledge of autism and neurodiverse conditions.

Experience working with NGOs, special schools, or disability programs.

Familiarity with local government schemes for disability support.

Key Attributes

Strong organizational and follow-up skills.

Problem-solving mindset with focus on family support.

Team player who can work with psychologists, educators, and social workers.

Commitment to inclusion, dignity, and confidentiality.

Employment Type

Full-time, with periodic travel for networking and partnerships.

Job Type: Full-time

Pay: ₹15,000.00 per month (starting)

Languages needed

- Malayalam - Strong skills

- English - writing (strong) and speaking (basic)

Sex - Females only

Application Question(s):

Why do you want to work in a resource centre that serves children and families with special needs, and not in another type of job? Where do you see yourself in the next 2-3 years, and how does this role fit into your plans? This role may require patience, consistent follow-up with families, and sometimes working beyond regular hours. Are you prepared for that, and can you give an example from your past where you stayed committed in a difficult situation?
Work Location: In person

Job Type: Full-time

Pay: From ?15,000.00 per month

Application Question(s):

Home In Kollam Education Psychology
Work Location: In person