Job Description

TIKI FARMS - RESORT MANAGER

(Overseeing Tiki Farms Resort & Mai Kai Restaurant Operations)

Location:

Takave, near Kadav, Karjat

Reporting to:

Managing Partner - Tiki Farms

Salary Range:

?30,000 - ?40,000 per month (depending on experience)

Department:

Resort Operations & F&B

Employment Type:

Full-time, on-site

Job Purpose:

To manage and enhance the daily operations of

Tiki Farms Resort

(accommodation, housekeeping, maintenance, admin) and

Mai Kai Restaurant

(F&B, service, cost control), ensuring seamless guest experience, cost efficiency, and consistent service standards in line with Tiki Farms' brand ethos -- "Tropical, Peaceful, and Personalised Hospitality."

Key Areas of Responsibility:

A. Resort Operations

Handle

Front Office

and

Guest Services

Oversee

Housekeeping

across the entire Resort property. Conduct

daily resort walkthroughs

to ensure hygiene, maintenance, and aesthetic upkeep. Maintain checklists for rooms, lawns, pathways, and facilities -- ensuring readiness before check-in. Coordinate

property maintenance

(plumbing, electrical, landscape, pool, turf, etc.) with vendors or in-house technicians. Monitor utility consumption and implement

cost-saving practices

.

B. Food & Beverage Operations (Mai Kai)

Work closely with the

Restaurant Chefs

to ensure food quality, presentation, and timely service. Supervise daily restaurant operations -- FOH (service, billing) + BOH (kitchen hygiene, stock, staff discipline). Coordinate with bar and kitchen teams for

event days, picnics, and wedding catering

. Oversee

inventory, purchase control, vendor management, and daily stock reconciliation

. Track

F&B revenue and profitability metrics

, coordinating with Accounts for accurate reporting.

C. Team Leadership & Staff Development

Supervise and guide resort and restaurant staff (people across departments). Conduct

daily briefings

, assign departmental tasks, and ensure grooming standards. Implement training programs for service etiquette, hygiene, communication, and safety. Maintain a culture of accountability and motivation aligned with Tiki Farms' guest philosophy.

D. Cost, Purchase & Administration

Ensure

cost control

across housekeeping, F&B, and maintenance. Approve daily purchase indents, verify GRNs, and coordinate with accounts for vendor payments. Maintain

inventory tracking sheets, stock audits, and consumption reports

. Handle

basic administrative and HR functions

-- attendance, duty rosters, and leave management. Ensure compliance with legal norms (FSSAI, fire safety, hygiene audits, etc.).

E. Guest Experience & Brand Standards

Personally interact with guests -- gather feedback, resolve complaints promptly, and encourage repeat visits. Ensure Tiki Farms'

"silent luxury" guest experience

is upheld -- calm, clean, and service-oriented. Monitor online reviews (OTA, Google, social media) and coordinate with marketing for feedback response. Support digital marketing initiatives -- event promotions, offers, and seasonal campaigns.

F. Revenue Generation & Events

Work with Sales/Marketing to drive

day picnics, events, weddings, and F&B promotions

. Assist in planning

corporate bookings, retreats, and festive dining experiences

. Optimise occupancy and restaurant footfall through smart pricing and packaging. Identify cross-selling opportunities between Resort and Restaurant (stay + dine packages).

G. Reporting & Coordination

Prepare

weekly management summary

on cost performance and manpower status. Coordinate between

Mai Kai, Housekeeping, Maintenance, and Front Office

teams to ensure operational sync. Report directly to the Owner for key decisions and financial oversight.
Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

Food provided Paid time off
Application Question(s):

What systems or tools have you used for managing front office and resort operations - PMS, Excel, reports? At Tiki Farms, our team is small and everyone multitasks. How comfortable are you in personally handling guest check-ins, inspecting rooms, or coordinating maintenance?
Work Location: In person