Job Description

Position Name

Resident Secretary

Position Type

Full Time

(RESIDENTIAL)

Organization

YWCA of Delhi

Location

New Delhi, INDIA

ONLY WOMEN CANDIDATES TO APPLY

About Organization

A leading NGO/ ecumenical organization, YWCA of Delhi was established in the year 1912 and is affiliated to World YWCA through the National body YWCA of India, based in Delhi.YWCA of Delhi has projects and programs through which it provides safe places to working women and has working women's Hostels, shelter homes, has vocational training institutes, engages in advocacy for gender justice, promotes child rights, works towards ending violence against women and empowering them while creating awareness about their individual rights.

Position Overview

We are seeking a committed and responsible Resident Secretary for our Working Women's Hostel. The incumbent will be required to stay within the hostel premises and will be responsible for managing hostel operations efficiently while ensuring the well-being and safety of all residents.

Qualification and Skills

Graduate with good communication skills in English (Written & Verbal)

Working experience 3 years and above preferably in Hostels

Age- 35 and above

Proficiency in Word, Excel and Google tools

Team Player

Ability to withstand stress (handling residents)

Key Responsibilities

Administrative Management:

l Assist the Head of Department in day-to-day operations and hostel management.

l Handle admission formalities and maintain accurate resident records as per SOP.

l Manage occupancy registers, stock registers, asset logs, logbooks, and other official documents.

Billing & Finance:

l Prepare and issue monthly bills to residents.

l Maintain records of payments and outstanding dues.

Facility Supervision:

n Oversee cleanliness, security arrangements, maintenance (electrical, plumbing, etc.), and catering services.

l Conduct routine inspections of premises and services.

Resident Relations:

l Address and resolve grievances of hostel residents promptly and empathetically.

l Ensure a safe, supportive, and disciplined living environment.

Technology & Reporting:

l Operate hostel management software and generate periodic reports.

l Maintain digital and manual records systematically.

Crisis & Stress Management:

l Effectively manage conflict, emergencies, and resident welfare concerns.

How to Apply

Submit your application via below Google form link by or before 16th June 2025.

https://forms.gle/xSEkit3kK174KCjV7

Important Notes:

1. Incomplete applications will not be considered

2. Only shortlisted candidates will be contacted.

3. Applications will be reviewed on a rolling basis

Job Type: Full-time

Benefits:

Provident Fund
Schedule:

Rotational shift
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person