Job Description

:
: Junior Resident/ Resident Medical Officer
BU: Max Super Speciality Hospital, Noida Reporting: Deputy Medical Superintendent
Role: To ensure smooth Emergency services in the hospital and take medical care of In patients under the guidance of Consultants.
Responsibilities and key tasks
Patient/ Customer Care
1.To Provide Quality clinical Care to Patients.
Job Knowledge
2.To practice evidence based medicine awareness regarding patient {Investigation-
(profile/reports/plan)}-{Treatment- (details/drug procurement)} {Drug Allergies/ patient
history}
Process Orientation/ Documentation
3.To ensure Emergency Preparedness & Response Treatment/Procedure/Investigations
4.To ensure timely attention and intervention for any query or requirement from the IP
patient.
5.To ensure that the IP rounds are duly done and the patients are attended
empathetically.
6To Compliance with patient protocols (OP-IP/OT/ Diagnostics/ ICU/ Triage)
7.To Document patient File/ Prescriptions/requisitions (legible/ complete).
8.To ensure MLC notification / documentation and statutory compliance.
9.To ensure Documentation at the time of Discharge.
10.To complete all OP & IP records on time with accuracy.
11.To ensure availability/ good-working condition of the Life saving Drugs and
Equipment (In conjunction with BME and report delayed response).
12.To ensure proper Bio Medical Waste Management.
13.To follow Infection Control protocols.
14.To have complete orientation of QMS, EMS & OHSAS system of Hospital.
15.To have complete Awareness about Disaster Management Programme (DMP) of the
hospital.
16.To Comply with the service quality Process, environmental & occupational issues &
policies of the respective area.
17.To Comply with patient safety policy.
Most Important Demands
Core Competencies
Emergency medicine capabilities
Good clinical knowledge
Team Player:
Team player and Process oriented.
Technical/Functional Competencies
Computer literate
Fluent with relevant equipment handling
Leadership/Behavioral Competencies
Training capability
Contingency Management
Education/Experience
M.B.B.S.
0-10 years in Casualty/Ward/ critical care of a hospital with adequate volume of workload.
Physical Requirements
As per policy employee should clear the pre-employment check up.
Responsibilities and key tasks
People Orientation
18.To ensure that ethical Medical practice is followed.
19.To ensure clear and prompt communication with the admitting as well as Referral
Consultants.
Cost & Revenue
20.To monitor practice of Inventory checking protocols in critical care areas and reporting
non-compliance (Crash cart/ Instruments/ Ambulance).
Discipline
21.To be well groomed, punctual & adhere to company policies and practices.
Handling of all types of Emergency and Medico legal cases with 100% compliance
Clinical management of all types of ICU / Ward patient with 100% compliance to protocols.
100% compliance with updating of Medical Record Documentation.
Key Performance Indicators (Accountability)
Handling of all Emergencies / ICU and ward patients under the guidance of respective Consultants.
Ensure 100% updation and maintenance of Medical Record Documents of Emergency / Ward/ MLC/ OP/ IP patients
Clear communication with patients, consultants and hospital staff
Ensure compliance of ISO Standards and TAT
Major negative patient feedback less than 2 years
Reporting the Occupational & Environmental Issues to HOD.
Organizational Relationships

• External
• In-Patients
• Out-Patient
• Attendants

• Internal
• Administrator
• AMS
• Consultants of various specialties
• FO / Nurses / Technician Support Staff

• Direct Reports
• Nil