Job Description

Key Responsibilities

1. Resident Relations

o Serve as a point of contact for residents regarding maintenance requests, complaints, and general inquiries.

o Assist in organizing community events, newsletters, or meetings.

o Help enforce community rules and covenants in a professional manner.

2. Maintenance Coordination

o Receive and log maintenance requests; assign to appropriate personnel or vendors.

o Conduct regular inspections of common areas and facilities (e.g., clubhouse, gym, pool).

o Follow up on work orders to ensure timely completion and resident satisfaction.

o Maintain records of repairs, warranties, and vendor performance.

3. Administrative Support

o Manage resident files, lease agreements, and correspondence.

o Assist with rent or fee collection, issuing receipts, and following up on delinquencies.

o Help prepare financial reports, budgets, or billing summaries under the Property Manager's guidance.

o Track utility usage and coordinate with service providers.

4. Vendor and Contractor Management

o Assist in sourcing, onboarding, and scheduling vendors for landscaping, security, cleaning, etc.

o Ensure service level agreements are met and manage feedback or issues with third-party providers.

5. Security and Access Control

o Monitor access control systems, manage visitor entry logs or gate access devices/cards.

o Coordinate with security personnel to report incidents or resolve security concerns.

6. Compliance and Documentation

o Ensure community operations comply with local housing laws, fire codes, HOA guidelines, and safety regulations.

o Maintain up-to-date insurance records, inspection reports, and compliance documents.

7. Communication and Reporting

o Prepare reports for the Property Manager or HOA board on operations, complaints, and improvements.

o Assist in drafting notices, emails, and community announcements.

Job Type: Full-time

Pay: ?40,000.00 - ?45,000.00 per month

Benefits:

Commuter assistance Paid sick time Paid time off
Ability to commute/relocate:

Rajendranagar K.V.Rangareddy, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Language:

Telugu (Preferred)
Work Location: In person