Resident Engineer

Year    KL, IN, India

Job Description



Key Deliverables

Airtel Custodian - Act like L1 escalations desk for customer Giving Onsite support (Live testing, Device Issue, Link Monitor) M2M Solution testing with sample SIM card Maintaining and sharing daily update with all stake holders on open points Align service tickets to engineers and tracking progress of work Delivery of third party media/bandwidth/Hardware Initiating network surveys on problematic locations Logging Ticket with Airtel and coordination for Troubleshooting Circle Network TAT is freeze

Skills Required

Good understanding of IoT, MPLS products along with Network Layer understanding Excellent relationship management with customer, cross functional team Good written and verbal communication skills Can do attitude & problem solving skills Result Orientation

Work Experience -2 Plus

years in large enterprise



Educational Qualifications

Full Time graduate, preferably M.Com, B.Com, MBA/ PGDM, Degree in finance or accounting

Job Snapshot


Updated Date
07-09-2025
Job ID
Job_8447
Department
Customer Experience
Location
KL-Cochin-Maradu-Circle, Cochin, Kerala, India
Experience
2 - 5 Years
Employee Type
Employee

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Job Detail

  • Job Id
    JD4304576
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year