Blanket Hotel & Spa is one of the premier luxury resorts and hotels in Munnar, surrounded by breathtaking natural scenery. We offer five-star accommodations with exceptional hospitality at affordable rates. Our goal is to provide guests with memorable experiences in the heart of nature's beauty. Join our team and help us continue to deliver outstanding service to our guests.
Role Description
This is a full-time, on-site role for a Reservations Manager located in Kochi. The Reservations Manager will be responsible for overseeing all aspects of the reservations process. This includes managing reservations, ensuring high levels of customer service, and handling guest inquiries efficiently. The candidate will also be involved in sales activities to maximize revenue and train staff members in reservation procedures and customer service best practices.
Qualifications
Experience in Reservations management
Strong Customer Service skills
Excellent Communication skills
Sales experience and the ability to maximize revenue
Experience in Training staff in relevant areas
Proven ability to work in a fast-paced environment
Bachelor's degree in Hospitality Management or related field is a plus
Strong organizational and problem-solving skills
...
Job Type: Full-time
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
Health insurance
Work Location: In person
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