Manage incoming reservation requests through various channels such as phone, email, and online platforms, ensuring accuracy and effective allocation of dining space.
Deliver exceptional customer service by addressing reservation inquiries, accommodating special requests from guests, and conveying relevant information.
Plan and optimize table assignments strategically to maximize seating capacity while maintaining smooth service flow.
Work closely with the host/hostess and waitstaff to communicate reservation specifics, special requests, and ensure a cohesive and orderly seating arrangement.
Maintain an orderly reservation system, update guest details, and accurately document reservation history.
Foster positive relationships with recurring patrons, recognize special occasions, and contribute to overall customer satisfaction.
Qualifications:
Ability to manage multiple reservation requests efficiently, maintain accurate records, and coordinate table assignments effectively.
Ability to effectively communicate with guests via phone, email, and in person, conveying information clearly and professionally.
Dedication to providing exceptional service to guests, including accommodating special requests and addressing inquiries promptly and courteously.
We look forward to hearing from you!
To apply for a position with us, please submit your resume to
bookends.hr@gmail.com
or reach out to us at 9023580385
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person
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