Handle domestic and international air ticket bookings, and confirm tickets ensuring all customer information is correct.
Assist customers in re-issuing/ modifying reservations, seating preferences and special requests.
Handle payments, refunds, and payment-related inquiries, ensuring compliance with procedures.
Responsible for maintaining accurate records of booking, client databases, transactions, passenger information and ticketing-related documents in accordance with company policies.
Handle customer inquiries and provide assistance in selecting flight options and provide accurate travel information including flight schedule changes.
Coordinate with airlines and travel portals for ticketing queries,
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Cell phone reimbursement
Provident Fund
Work Location: In person
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