An air ticketing executive books and manages reservations for flights, and provides customer support. They may also work with travel agents and handle customer queries. Responsibilities
Issue and reissue tickets
Provide information on prices, availability, and flight timings
Handle customer queries and ticketing issues
Maintain accurate records of transactions and customer interactions
Collaborate with team members to improve the ticketing process
Support travel agents with booking, cancellation, and refunds
Look for opportunities to cross-sell and up-sell
Capture and apply agent feedback
Job Types: Permanent, Fresher, Internship
Pay: ₹7,000.00 - ₹10,000.00 per month
Ability to commute/relocate:
Kanhangad, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Higher Secondary(12th Pass) (Preferred)
Experience:
travel agency: 1 year (Required)
Language:
Kannada (Preferred)
Hindi (Preferred)
english (Preferred)
Malayalam (Preferred)
Location:
Kanhangad, Kerala (Preferred)
Willingness to travel:
75% (Preferred)
Work Location: In person
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