This is a full-time on-site role as an Executive - Central Reservation at Vesta Hotels & Resorts in the Greater Kolkata Area. The role involves overseeing accuracy of Reservations put into system by the individual hotels properly as per Company Guidelines in the chain hotels. Also to oversee settlements are properly done. Also to follow up with B2B Clients to whom credit has been extended as and when necessary.
Skillset:
Excellent communication and customer service skills
Proficiency in hospitality management software
Strong organizational and multitasking abilities
Attention to detail and problem-solving skills
Previous experience in hotel reservations
Knowledge of hotel booking systems and procedures
Knowledge of Social Media
Ability to work well in a team environment
Mandatory:
Minimum 2 Years' experience as a supervisor/Executive in the Reservation/Front Office department of a 3/4 Hotels.
Minimum Graduate at any stream. A diploma/degree in Hotel/Hospitality management will be preferred.
Fluency in English and Hindi speaking.
Requirements added by the job poster
Bachelor's Degree
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
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