Manage reservations via calls, emails, and chat
Handle bookings, cancellations, and amendments
Coordinate with front office & partner hotels
Verify guests before check-in; manage early/late check-in requests
Update PMS/Channel Manager & OTA listings
Support customer service and basic sales/upselling
Requirements:
3-5 year hotel front office or reservation experience
Strong communication (English & Hindi must)
Knowledge of PMS/Channel Manager tools
Good typing speed & multitasking skills
Preferred:
Regional languages (Tamil/Telugu/Malayalam/Kannada)
OTA listing & revenue management knowledge
Job Type: Full-time
Pay: ?8,086.00 - ?31,442.95 per month
Experience:
Reservation Executive: 3 years (Preferred)
Location:
Pondicherry, Puducherry (Preferred)
Work Location: In person
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