Your tasks and responsibilities as a Hotel Reservation Agent may vary, but generally include the following:
Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservations
Providing customers with information about the hotel's accommodation options, rates, and amenities
Processing reservations, cancellations, and modifications using reservation software
Collecting and processing payments from guests
Communicating with other departments, such as housekeeping and maintenance, to ensure that guests' requests are met
Updating and maintaining customer information in the reservation system
Providing guests with directions and recommendations for local attractions and restaurants
Job Type: Full-time
Pay: ?25,000.00 - ?30,000.00 per month
Benefits:
Flexible schedule
Food provided
Provident Fund
Education:
Bachelor's (Required)
Experience:
Front desk: 1 year (Required)
Location:
Panaji, Goa (Required)
Work Location: In person
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