The Cozy Nook is Hiring - Sales Executive (Reservation Sales)
Location:
Manali, Himachal Pradesh
Salary Range:
17,000 - 18,000 per month
(STAY & MEALS INCLUDED)
Job Type:
Full-time, On-site
Are you passionate about hospitality and skilled at converting inquiries into bookings
Do you love interacting with people, understanding their travel needs, and offering personalised solutions
We're looking for a dynamic and persuasive Sales Executive to join The Cozy Nook family in Manali.
This role is ideal for someone with a strong sales instinct, excellent communication skills, and a love for travel and customer service.
Key Responsibilities
Convert inbound leads (calls, WhatsApp, OTA queries) into confirmed bookings
Manage guest inquiries and tailor personalised offers based on their travel plans
Maintain accurate inventory and pricing across OTAs, direct channels, and WhatsApp CRM
Follow up with leads through structured sales flows and CRM notes
Coordinate closely with reservations, front office, and experience teams to ensure seamless guest service
Track sales performance and contribute ideas for revenue growth
Requirements
Diploma or degree in Hospitality, Travel, or Business
1-3 years of experience in sales, reservations, or front office (hospitality or D2C preferred)
Excellent verbal and written communication skills in English and Hindi
Strong interpersonal skills and guest-first attitude
Comfortable with multitasking, CRM tools, and OTA platforms (Booking.com, Airbnb, etc.)
Willingness to relocate to Manali
Perks & Benefits
Performance-based incentives and bonuses
Complimentary stay benefits for family/friends
Flexible working hours where possible
Professional growth in a fast-scaling hospitality brand