Job Description

Job Title:

Reservation Executive

Industry:

Hospitality - Hotel & Resorts

Property Type:

Three-Star Hotel / Resort

Gender Preference:

Female Candidates

Experience:

1-3 years preferred (hotel / resort experience is an advantage)

:

We are looking for a well-spoken and customer-focused

Reservation Executive (Female)

to manage room reservations and booking inquiries for our

three-star hotel and resort

. The ideal candidate should have excellent communication skills in English and the ability to handle guest interactions professionally and efficiently.

Key Responsibilities:

Handle room reservation inquiries through phone calls, emails, and online booking platforms. Process and confirm reservations accurately in the hotel reservation system. Communicate clearly with guests regarding room availability, tariffs, and hotel policies. Coordinate with front office and operations teams regarding arrivals, departures, and special requests. Maintain accurate reservation records and update booking details regularly. Handle cancellations, modifications, and no-show cases professionally. Ensure high customer satisfaction through polite and prompt communication. Assist with basic front office coordination when required.

Requirements:

Female candidates only. Good communication skills in

English

(spoken and written). Pleasant personality with a customer-friendly attitude. Basic computer knowledge and familiarity with hotel booking systems. Ability to handle multiple bookings and work under pressure. Prior experience in hotel or resort reservations is preferred.

Salary & Benefits:

Salary as per industry standards and experience. Supportive work environment in the hospitality industry. Growth opportunities within the hotel operations team.
Job Type: Full-time

Pay: ?15,000.00 - ?25,000.00 per month

Work Location: In person