Job Description

We are seeking an experienced Reservation Executive to join our team immediately. As an Reservation Executive, your day-to-day tasks will include monitoring and updating the online travel agency platforms, managing reservations efficiently, ensuring accurate and up-to-date property information, and providing excellent customer service to guests.

LOCATION: KOCHI/CALICUT

Qualifications:?

Graduates, Post Graduates 0-02 years experience in Hotel Reservations (Travel Industry). Experience with online travel agency platforms and reservation management. Strong attention to detail and ability to maintain accurate and up-to-date information. Good Technical skills and Communication Skills in English Knowledge of the hospitality industry and vacation rentals is a plus
Responsibilities:?

Hotel Reservations & Inventory Management Performing backend optimizations on OTAs Real Time OTA (Airbnb, Agoda, MMT and Booking.com) Inventory Management Handle channel management software. Online sales and business development. Cultivate and nurture lasting relationships with customer accounts through open and interactive communication. Provide accurate, valid, and comprehensive information about our holiday homes and services. Deal with demanding customers and escalations Work well in a team and collaborate with property owners
Job Types: Full-time, Permanent

Pay: ₹16,500.00 - ₹20,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment
Ability to commute/relocate:

Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:

reservation management: 1 year (Preferred)
Shift availability:

Night Shift (Preferred) Day Shift (Preferred)
Work Location: In person