Job Description

Core Responsibilities:

Booking and Processing:

Taking and processing reservation requests via phone, email, or in person. Verifying availability of rooms, services, or other resources. Confirming reservations and providing necessary details to customers. Handling cancellations and modifications to existing reservations.

Customer Service:

Providing information about rates, policies, and services. Addressing customer inquiries and resolving issues. Maintaining a positive and professional demeanor.

Record Keeping:

Maintaining accurate records of reservations and customer information. Ensuring data integrity and accuracy within the reservation system.

Other Tasks:

May be involved in checking guests in and out. May participate in sales and marketing efforts to promote occupancy. May assist with other front desk duties as needed.

Specific to Travel Industry:

Researching and gathering travel information. Developing and maintaining travel policies. Conducting market research.
Job Types: Full-time, Permanent

Pay: ₹11,067.43 - ₹34,020.57 per month

Benefits:

Food provided Health insurance Life insurance Paid sick time Provident Fund
Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

What is your current salary? What is your expected salary? What is your Notice Period? Are you a local person of Gurgaon?
Experience:

Reservation: 1 year (Required)
Location:

Gurugram, Haryana (Required)
Shift availability:

Night Shift (Required) Day Shift (Required)
Work Location: In person