Your role in detail :
? Assist customers with ZHotel bookings by sharing property details, availability,
and pricing
? Handle calls, messages, and inquiries from potential guests or partners
? Manage and update reservation records, ensuring accuracy and timeliness
? Coordinate with internal teams (Sales, Operations, Property Managers) for
booking confirmations
? Provide follow-up and support on customer queries and resolve concerns
proactively
? Maintain daily records of reservations, changes, cancellations, and feedback
? Upsell relevant options based on availability and customer needs
? Support reservation reporting and contribute to enhancing booking efficiency
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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