Job Description

Your role in detail :

? Assist customers with ZHotel bookings by sharing property details, availability,

and pricing

? Handle calls, messages, and inquiries from potential guests or partners

? Manage and update reservation records, ensuring accuracy and timeliness

? Coordinate with internal teams (Sales, Operations, Property Managers) for

booking confirmations

? Provide follow-up and support on customer queries and resolve concerns

proactively

? Maintain daily records of reservations, changes, cancellations, and feedback

? Upsell relevant options based on availability and customer needs

? Support reservation reporting and contribute to enhancing booking efficiency

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person

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