We are looking for a reliable and smart Reservation Executive to join our hospitality team in order to provide excellent customer service to our hotel guests.
Job Responsibilities
Handle hotel reservations for clients, ensuring timely and accurate bookings based on their preferences and requirements.
Collaborate with hotels to negotiate competitive rates and secure the best possible deals for our clients.
Maintain a database of preferred hotels, including their amenities, pricing, and policies.
Identify potential hotel partners and establish strong relationships to expand our network and offer a wider range of accommodation options.
Negotiate contractual agreements with hotels to secure favorable terms, exclusive rates, and additional perks for our clients.
Oversee billing processes, ensuring accurate invoicing and timely payment reconciliation with hotels.
Analyze booking trends, occupancy rates, and pricing data to make informed decisions and recommendations for cost reduction.
Ensure that the hotels meet our quality standards and maintain consistency in service levels across different locations.
Skills
Excellent communication and interpersonal skills
Problem-solving skills
Strong negotiation skills
Requirements
Bachelor's degree in Hospitality Management, Business Administration, or a related field.
Proven experience in hotel booking management, tie-up negotiations, and cost control within the hospitality industry.
Detail-oriented and highly organized to manage multiple bookings and tasks simultaneously.
Job Type: Full-time
Pay: ₹15,000.00 - ₹23,000.00 per month
Benefits:
• Food provided
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Rotational shift
Supplemental Pay:
• Yearly bonus
Work Location: In person
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