Job Description

We are urgently hiring a professional and customer-oriented

Reservation Executive (Airline / Airport Ground Staff)

to assist passengers with reservations, ticketing, inquiries, and travel-related services. The role involves handling bookings, updating flight details, coordinating with relevant departments, and ensuring a smooth and pleasant customer experience at the airport or office.

Key Responsibilities

Handle airline ticket reservations, cancellations, and reissuance. Assist passengers with flight inquiries, seat availability, fare details, and travel rules. Provide check-in support and boarding assistance (if required). Update passenger details in the reservation system (GDS / airline portals). Coordinate with airline staff regarding schedule changes and passenger requests. Deliver customer service via phone calls, emails, and at the airport counter. Ensure compliance with airline safety and documentation procedures. Prepare daily reports and maintain accurate records.

Required Skills

Good communication skills in

Hindi and English

. Basic computer knowledge; familiarity with reservation systems is an advantage. Strong customer service attitude with problem-solving skills. Ability to work under pressure during peak hours. Professional, polite, and customer-focused Immediate Joiner Required

Eligibility

12th Pass / Graduate

Freshers or candidates with up to 1 year of experience

may apply

Age limit:

18-29 years Good grooming and presentable personality

Application Process

Only interested candidates are requested to submit their resume via

WhatsApp at +91 639O792567

Job Types: Full-time, Permanent, Fresher

Pay: ₹23,236.67 - ₹36,681.05 per month

Benefits:

Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund
Ability to commute/relocate:

Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Higher Secondary(12th Pass) (Preferred)
Location:

Delhi, Delhi (Preferred)
Shift availability:

Night Shift (Preferred) Day Shift (Preferred)
Willingness to travel:

25% (Preferred)
Work Location: In person