Job Description

: Reservation Executive

Location:

Delhi Head Office

About Anand Vardhan Resorts:

Anand Vardhan Resorts is a distinguished

hospitality

destination committed to offering an enriching experience to guests seeking

rejuvenation

amidst the tranquility of nature. As part of our growth strategy, we are looking for a motivated and customer-oriented

Reservation Executive

to join our team and contribute to our continued success.

Position Summary:

The

Reservation Executive (Female)

will be responsible for

managing reservations and booking inquiries, handling customer communication, and converting potential leads into confirmed bookings

. The role requires a

proactive approach in engaging with travel agents, managing the reservation database, and collaborating with the marketing team to achieve sales targets

.

Key Responsibilities:

Handle reservation inquiries received through

digital marketing campaigns

and other channels.

Engage with travel agents and partners to secure bookings and promote the resort.

Convert leads into confirmed reservations

by providing detailed information and timely follow-ups.

Maintain and update reservation records

, ensuring accuracy and completeness.

Liaise with the marketing and operations teams to enhance the customer journey and booking process.

Monitor lead conversion performance and provide regular reports and insights.

Provide exceptional customer service and uphold the brand's reputation in all interactions.

Candidate Profile:

Graduate or

Bachelor's degree in Hospitality Management

, Business Administration, or a related field is preferred.

Experience

:

Minimum 2 years of experience

in

reservations

, front office,

travel sales

, or customer service in the hospitality industry.

Key Competencies:

Strong communication and interpersonal skills.

Excellent negotiation and persuasive selling abilities.

Proven follow-up and lead conversion skills.

Proficient in reservation systems, CRM tools, and MS Office.

Highly organized with attention to detail.

Ability to thrive in a fast-paced and target-driven environment.

Performance Goals:

Achieve and exceed monthly lead conversion and sales targets.

Enhance booking efficiency and guest satisfaction.

Strengthen relationships with travel partners and agents.

Apply:

Please send your updated resume to

devender@anandvardhanresorts.com

,

manish@vishwajagritimission.org

or contact us at +9267989157 for more details.

Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Work Location: In person

Speak with the employer

+91 9267989157