Job Description

Manage bookings:

Handle all reservation requests via phone, email, or in-person, accurately entering and confirming details in the system.

Customer service:

Respond to customer inquiries, provide information on services and pricing, and resolve any issues or complaints.

System and data management:

Maintain and update reservation systems, including room availability, and ensure all booking data is accurate and properly recorded.

Sales and revenue:

Use sales techniques to maximize revenue, such as upselling or negotiating rates, and help meet revenue targets.

Coordination:

Liaise with other departments, such as front office or sales, to ensure a smooth and seamless customer experience.

Administrative tasks:

Process payments, handle cancellations and modifications, and maintain accurate records and filing.
Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

Food provided
Experience:

total work: 1 year (Preferred)
Work Location: In person

Speak with the employer

+91 8778444036