Job Description

About Portico Service Apartments

Portico offers elegant, well-furnished service apartments for short and extended stays, catering to both leisure and business travelers. We are committed to providing a homely yet professional hospitality experience, and we're expanding our team with driven individuals who believe in warm service and smart marketing.

Job Overview

We are looking for a motivated

Reservation cum Marketing Manager

to handle guest bookings and drive the digital marketing efforts for our service apartments. The ideal candidate will be organized, tech-savvy, and customer-focused, with a flair for online promotion.

Key Responsibilities

Reservations

Manage

inbound calls and email inquiries

from potential guests. Handle bookings and calendar management across platforms like

Airbnb, MakeMyTrip, Booking.com

, and direct bookings. Maintain clear and courteous communication with guests throughout their stay cycle. Coordinate with the operations team to ensure a smooth check-in and guest experience.

Marketing

Promote Portico through

online marketing campaigns

and initiatives. Manage and grow our presence on social media platforms (Instagram, Facebook, etc.). Plan and execute digital marketing strategies to improve online visibility and generate leads. Monitor platform reviews, respond professionally, and maintain a positive brand image.

Requirements

1-3 years of experience in hospitality, customer service, or digital marketing. Familiarity with platforms like Airbnb, MakeMyTrip, Booking.com is an advantage. Strong communication skills in English (spoken and written). Basic experience in

digital marketing

(social media, basic SEO, online ads). Proficient in Google Sheets, WhatsApp, Email, and calendar tools. Friendly, detail-oriented, and self-driven personality.

Perks

Dynamic work environment with growth opportunities. Staff discounts on stays. Work-life flexibility post-probation.
Job Types: Full-time, Fresher

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

Food provided Paid sick time
Work Location: Hybrid remote in Kozhikode, Kerala