As a Requirements Analyst II and a member of a dynamic and multi-functional Agile development team, you will be responsible for developing user requirements for the purpose of creating software products that support efficient workflows and laboratory best practices. You will help build the vision of the product to meet customer needs, strategic direction, expected delivery dates, and exceptional quality standards. To be successful in this role you need a real passion for quality software, dedication to customer satisfaction, and an ability to work effectively in a matrix organization. You will need a positive attitude, persistence, a love of problem solving, and the ability to communicate with people at all levels of a product development organization.
Essential Functions
Applies knowledge of industry, domain, workflows, and personas to develop requirements aligned with user needs, strategic direction, and project scope.
Engages with product team members and relevant client personas to validate deliverables and confirm that requirements meet the intended objectives.
Prioritizes the requirements backlog to address both functional and non-functional needs, supporting accurate and predictable delivery.
Understands data structures and how data flows between systems.
Represents product workflows and requirements using suitable visual or graphical formats (such as process flow diagrams, data flowcharts, wireframes, low fidelity prototypes, etc.).
Presents product enhancements to internal and external stakeholders.
Acquires comprehensive product knowledge and understanding of the laboratory market, client business drivers, and user personas.
Builds relationships with external clients, internal partners, and leadership.
All other duties and responsibilities as assigned
Skills needed to be successful
Clear, effective, and persuasive verbal and written communication and presentations skills
Ability to assist internal and external customers by focusing on actions/decisions that meet their needs
Ability to understand and explain the functionality, workflows, interactions, and client usage for the assigned product
Understanding of approaches used to identify, prioritize, and mitigate risks to reduce or eliminate potential threats to patient safety or the business
Ability to represent product workflows as a graphical overview of the flow of data, tasks, or user actions
Confidence to explain the business drivers, user personas, etc. for the assigned product area
Accountability and commitment to quality
Drive and persistence to seek information and take actions necessary to accomplish a goal.
Ability to work across teams and understand impacts of integration points during the software development lifecycle
Experience with a variety of AI tools and the ability to utilize them in the requirements gathering and documentation process
Required Experience & Education
Bachelor's degree in software engineering, computer science, mathematics, or laboratory testing related discipline, or equivalent relevant work experience
2-4 years' experience with the following:
+ Communicating with technical and subject matter experts
+ Software development life cycle
+ Working in a commercial software engineering environment
Preferred Experience & Education
Knowledge of scientific data software, medical devices, or healthcare software
Experience designing commercial software
Supervisory Responsibilities
* None
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