Responsibilities:
Inbound & Outbound Calls to Provide Information about projects, Shedule a meeting, Send information according inquiry.
Manage incoming calls & outgoing calls to provide information about projects as well customer service enquiries.
Provide information about products and services, take/cancel orders, and record details of complaints.
Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken.
Follow up to ensure that appropriate actions are taken on customer requests.
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Type: Full-time
Pay: ₹7,000.00 - ₹10,000.00 per month
Benefits:
Paid sick time
Ability to commute/relocate:
Sigra, Varanasi, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required)
Experience:
Telecalling or Customer support: 1 year (Required)
Telecalling or customer care : 1 year (Required)
Shift availability:
Day Shift (Preferred)
Work Location: In person
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