Job Description

:

• Analyze market quality data and customer feedback related to vehicle steering systems to identify recurring issues and root causes.

• Lead cross-functional quality investigations and coordinate corrective action plans with engineering, production, and supply chain teams.

• Develop and implement quality improvement strategies to reduce defect rates and enhance product reliability.

• Monitor and report on key quality metrics (e.g., field failure rates, warranty claims, NCRs) and provide actionable insights to senior management.

• Collaborate with suppliers and internal manufacturing units to ensure adherence to quality standards and specifications.

• Support the development of new steering system designs by providing quality input during the design validation and testing phases.

• Maintain comprehensive documentation of quality incidents, resolutions, and lessons learned.

• Ensure compliance with ISO/TS 16949, IATF 16949, and other relevant automotive quality standards.

• Act as the primary liaison between customers, field service teams, and internal quality departments on quality-related concerns

Requirements

• Bachelor's degree in Mechanical Engineering, Automotive Engineering, or a related field.

• 2-5 years of experience in automotive quality assurance, product quality, or field quality management, preferably in steering systems or powertrain components.

• Strong analytical skills with proficiency in data analysis tools (e.g., Minitab, Excel, SPSS) and statistical process control (SPC).

• In-depth knowledge of automotive quality standards (IATF 16949, APQP, PPAP, FMEA, 8D, PDCA).

• Experience with root cause analysis techniques and corrective action systems (e.g., 8D, 5 Whys, Fishbone).

• Excellent communication and interpersonal skills with the ability to influence stakeholders across departments.

• Familiarity with automotive manufacturing processes and supply chain dynamics.

Skills Required