Require A Customer Support Agent In Noida
Job Description
Handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.
Resolving day-to-day queries of the customers/merchants via call/chat.
Oversee day-to-day management of campaigns and ensure brand consistency
Ensure brand consistency in copy through tone, voice, and terminology
Developing and implementing a timeline to achieve targets.
Requirements
High level of drive, initiative, and self-motivation
? 1+ years' experience in customer support
? Exceptional multi-tasking skills
? Strong problem-solving skills
Skills Required
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Job Detail
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Job IdJD5089377
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear