Develop, write, and edit high-quality administrative content including policies, procedures, internal communications, meeting minutes, and official correspondence.
Ensure all content adheres to company branding guidelines, tone of voice, and regulatory standards.
Collaborate with department heads and HR to draft and update internal documentation and employee handbooks.
Maintain and organize digital content repositories for easy access and version control.
Optimize content for clarity, consistency, and readability across various formats and audiences.
Support the creation of training materials, onboarding documents, and operational guides.
Monitor content performance and implement improvements based on feedback and usage analytics.
Assist in the preparation of presentations, reports, and executive summaries for leadership.
Stay updated on industry best practices in administrative communication and documentation
Requirements
Bachelor's degree in English, Communications, Business Administration, or a related field.
2-5 years of proven experience in content creation, administrative support, or corporate communications.
Strong command of written English with exceptional grammar, punctuation, and editing skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with content management systems (CMS).
Experience in drafting policies, procedures, and formal business documents.
Ability to manage multiple priorities in a fast-paced environment with attention to detail.
Excellent interpersonal and collaboration skills with the ability to work across departments.
Familiarity with document automation tools (e.g., templates, workflows) is a plus.