Job Description

Responsibilities:

Customer Handling:

Receive repair, resizing, and polishing requests from customers with professionalism and courtesy. Inspect jewellery items and record details such as type of repair, estimated cost, and completion date. Explain repair processes, costs, and timelines clearly to customers.

Coordination with Workshop/Goldsmiths:

Issue repair orders to goldsmiths and maintain a detailed log for each item. Track repair progress and ensure timely completion. Conduct quality checks before delivery to ensure work meets showroom standards.

Documentation & Reporting:

Maintain proper documentation of all incoming and outgoing repaired jewellery. Generate daily and weekly reports on repair jobs and delivery timelines. Ensure customer acknowledgments and receipts are properly managed.

Quality Control & Safety:

Verify weight, purity, and design integrity before and after repair. Ensure safe handling, storage, and tracking of jewellery items. Follow security protocols for all in-process and completed items.

Customer Service:

Notify customers about repair status and delivery updates. Address post-repair feedback or complaints promptly. HR. Person: 9145629000. Only Male Candidate. Full training will be provided for the assigned task. Note : Carry updated Resume and passport Size Photograph.
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Job Types: Full-time, Permanent, Fresher

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Life insurance Provident Fund
Work Location: In person