About RentkarRentkar is a startup that promotes the sharing economy by connecting people and enabling them to rent or share goods within their community. From gaming gear to musical instruments and beyond, we make renting seamless and sustainable.Location: Andheri East, Mumbai6 days a week from office - 10 AM to 6 PM or 12 PM to 8 PMPay Range: 15 to 18K per monthDay-to-day responsibilities include:1. Manage inbound sales inquiries originating from Instagram via WhatsApp2. Provide timely and professional responses to customer communications3. Disseminate comprehensive information regarding available product offerings and service locations4. Guide customers through the rental process, ensuring a seamless experience5. Assist customers in the selection of appropriate products to meet their needs6. Coordinate with the operations team to schedule and confirm delivery logistics7. Monitor weekly conversations on WhatsApp, and track successful sales conversions8. Manage document verification processes for rental agreements ensuring accuracy and compliance9. Identify areas for improvement within existing systems and propose solutions10. Gather and analyze customer feedback following transactions to inform service improvements11. Actively demonstrate honesty, ownership, and accountability in all tasks and interactions, reflecting Rentkar's core values12. Embody a curious, bold, honest, and kind approach within the workplaceOther reqs:1. Candidates should be open to work 6 days a week.2. Candidate should be open to work from 10 AM to 6 PM or 12 PM to 8 PM with rotational off days. (ref:updazz.com) '
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