Monitor and track policy expirations for Life and Health Insurance products.
Initiate timely communication with policyholders regarding upcoming renewals, premium payments, and policy options.
Prepare and send renewal notices, premium quotations, and required documentation.
Coordinate with underwriting, finance, and operations teams to process renewals efficiently.
Assist customers with policy upgrades, changes, and queries related to renewal terms.
Ensure compliance with IRDAI guidelines and internal SOPs for renewals.
Maintain accurate records of renewals, lapses, and reinstatements.
Identify cross-sell and up-sell opportunities during the renewal process.
Resolve customer issues or escalate complex cases to appropriate departments.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Application Question(s):
Policy Renewal (Life & Insurance)
Work Location: In person
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